Legal
Refund Policy
Last updated: November 2, 2026
Daniel Recovery is a coaching business run by Daniel Gomez ("Daniel Recovery," "we," "us," or "our"). We want you to feel confident before you commit. This policy explains how cancellations and refunds work for our coaching programs.
Daniel Recovery does not offer a results guarantee. Please ask any questions on your call before you join.
1. Free calls
Booking a call is free. You can cancel or reschedule anytime through the link in your Calendly confirmation email.
2. Cancellation window after you join
If you change your mind, email us within 48 hours of your first payment and before your onboarding call, and we will refund that payment in full.
3. After coaching starts
Once your onboarding call has taken place or you have received your workout or meal plan, payments are non-refundable. This is because coaching time is reserved for you and your plans are built specifically for you.
4. Monthly programs
If your program is billed monthly, you can cancel anytime by emailing us before your next billing date. Cancellation stops future charges, and you keep full access to coaching until the end of the period you already paid for. We do not give partial refunds for unused time in a billing period.
5. Paid-in-full and payment plans
If you paid for a fixed-length program up front or agreed to a payment plan, you are committing to the full program. Payment plan installments remain due if you stop coaching early, unless we agree otherwise in writing.
6. Missed calls
Calls missed without at least 24 hours of notice may count as used and are not refunded. We will always try to reschedule when life gets in the way.
7. Medical pauses
If an injury, illness, or a doctor's advice stops you from training, email us. We can pause your program and extend your end date by the time missed. Pauses replace refunds in this situation.
8. If we end coaching
If we end your coaching for a reason other than a breach of our Terms of Service, we will refund the unused portion of what you paid.
9. How to request a refund or cancel
Email [email protected] with your name and the email you used to pay. We reply within 2 business days. Approved refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.
10. Chargebacks
Please contact us before disputing a charge with your bank. Most issues can be fixed quickly by email.